shopping policy

1. Ordering Process

  • Orders can be placed online through our official website [www.yourwebsite.com].

  • You will receive an order confirmation email once your order is successfully placed.

  • Please double-check all personal and order details before confirming your purchase.

2. Product Availability

  • All products displayed on our site are subject to availability.

  • If a product is out of stock after your order is placed, we will contact you to offer a suitable replacement or issue a full refund.

3. Pricing and Payment

  • All prices are listed in [Your Currency] and include applicable taxes unless otherwise stated.

  • We accept the following payment methods: [List payment options, e.g., credit/debit cards, PayPal, bank transfers, etc.].

  • Full payment is required at the time of purchase. Orders will not be processed until payment is confirmed.

4. Shipping and Delivery

  • We offer delivery to [list areas/regions you serve].

  • Standard delivery times range from [X to Y business days], depending on your location.

  • Shipping fees may apply and will be calculated at checkout.

  • Delivery timelines may be affected by holidays, weather, or external courier delays.

5. Click & Collect / In-Store Pickup (Optional)

  • Customers may choose to pick up orders directly from our outlet at [Business Address].

  • You will be notified via email or SMS when your order is ready for pickup.

  • Please bring your order confirmation and valid ID for verification.

6. Returns and Exchanges

  • Please refer to our Return & Refund Policy for complete details on returns, exchanges, and refunds.

  • Items must be returned in their original condition, with tags and packaging intact.

7. Order Cancellations

  • Orders can be canceled within [X hours] of placement by contacting our customer service team.

  • If the order has already been shipped, cancellation may not be possible.

8. Customer Support

If you have questions about your order, please reach out to our customer service team:

Email: [your email]
Phone: [your phone number]
Hours: [e.g., Mon–Sat, 10:00 AM – 6:00 PM]

9. Policy Updates

We reserve the right to update or modify this Shopping Policy at any time. Please check this page periodically for any changes.